Terms and conditions.
Please take the time to read the terms and conditions for your days fishing.
General
These terms and conditions are subject to change without prior notice. You may want to keep checking from time to time if you feel any changes to these terms and conditions may affect you.
The venues we use for fly fishing lessons may change from time to time from those published.
In England it is against the law to fish using a rod and line if you do not have a rod licence.If you have never fished before you will be covered by your instructors rod licence whilst formally receiving tuition. If you have fished before you must purchase a rod licence for the day you are receiving your tuition these can be bought online here (currently £3.75 a day): http://www2.postoffice.co.uk/counter-services/licences-vehicle-tax/rod-fishing-licence/buy-licence
You must bring a hat and glasses with you and wear them at all times when receiving your tuition.
If you are not satisfied with your purchase you may obtain a full refund within 7 days of the dates of purchase
If we cancel you tuition then you are entitled to a refund (this does not apply to tuition booked using a gift voucher). We will not pay and we accept no liability for any other costs or damages such as but not limited to hotel reservations, train or travel costs. As with any trip, you should take out appropriate travel insurance cover to protect you against any losses though cancellations.
Gift Vouchers
Using a gift voucher for river tuition - If you decide to book your gift voucher for tuition on the river then you do so with the understanding that there is a chance the river may be in flood and dangerous to fish on your chosen date. Under these circumstances an alternative still water venue will be offered for your tuition. As weather conditions are beyond our control and days in the river season are limited, we cannot re arrange your date for river tuition and will only do so if both river and still water venues are unsuitable for your tuition. If you decide not to attend the alternative venue then the non attendance clause (see below) comes in to affect and you will no longer be able to use your voucher and no refund will be offered.
If we cancel you tuition for tuition booked using a gift voucher (for reasons other than adverse weather)we will re-arrange the date of your tuition and if necassary extend the expiry date of your voucher to enable you to use it. We will not pay and we accept no liability for any other costs or damages such as but not limited to hotel reservations, train or travel costs. As with any trip, you should take about appropriate travel insurance cover to protect you against any losses though cancellations.
Gift Vouchers are non-refundable and must be used within 1 year. The expiry date for gift vouchers cannot be extended under normal circumsatnces
A gift certificate is valid for a period of 12 months from the date of purchase. If this period is exceeded without the gift certificate being used the gift certificate becomes invalid and can no longer be used. We will not refund expired gift certificates.
To redeem a gift certificate it is recipients responsibility to call Peaks Fly Fishing to book. The date will be arranged by Peaks Fly Fishing to be mutually convenient to both parties. Although dates may be arranged sooner, you must expect at least 6 weeks notice to be required before your date.Weekends have a much higher demand than weekedays and you may need to give longer notice if you require a weekend. However gift certificates for specific courses can only be used on the specified course.
Peaks Fly Fishing will not contact gift certificate recipients to remind them to use their gift certificate before the expiry date. It is the sole responsibility of the gift certificate recipient to make sure the gift certificate is redeemed before it expires.
Gift certificates are non refundable and have no cash value and may not be resold. `If you purchase a gift certificate using a credit card you make an undertaking to us that you understand they are non refundable and you will not try and obtain a refund via you credit card company - known in the industry as a "charge back". This does not affect your statutory rights.
Non attendance - Once the recipient has booked their tuition, if they fail to attend without notifying us then we will not offer any refund or re booking and your gift certificate will be no longer valid.
If your gift voucher has a greater value than the option you choose, no refund is provided for the “unused” part of the voucher. However this may be used towards another booking.
3rd Party Activity Companies
We provide experience days for a variety of experience companies - please note in most of these situations your contract of sale is with the voucher company and not with ourselves.
We may ask for a refundable booking deposit in some situations.
Your voucher must not have expired and you must bring it with you on your tuition day.
Where relevant, our standard terms for receiving fly fishing tuition (as set out below) apply
Fly Fishing Tuition
Peaks Fly Fishing may ask for a non refundable to secure your booking. For gift vouchers users this deposit is refundable on your tuition day.
If you wish to cancel your tuition without rearranging then Peaks Fly Fishing will keep any deposit paid or may invoice you for 20% of the cost of your tuition to cover administration costs.
If you do not attend your tuition without notifying us then we reserve the right to charge/retain the full cost of your tuition.
You must read and sign the supplied consent form before tuition commences. We will not provide tuition otherwise.
Coaching is available to children of 12 or over (still water only) but their parent/guardian needs to be present throughout the day. The parent or guardian must sign the consent form on the child's behalf.
Fly Fishing courses
In the event you decided to cancel your course place we will keep 20% of the value of the course to cover administration costs. If you cancel your course place within 28 days of the course start date then 100% of the course costs will be retained. You may also transfer on to another course at no extra cost but you may only do this once, after this a re booking charge will be made.
If Peaks Fly Fishing cancel the course then you are entitled to a full refund or you may attend another course.
You must read and sign a consent form to take part in any course.
Only people of 18 years or older can attend our courses
Online Shop
For all orders through our online shop, goods may be returned within 7 days for a full refund provided they are unused and unopened.
